• SERVICES
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SERVICES

MATERIALS

QPE supports its build and test activities through an effective and efficient materials team who are accountable for ensuring all parts are available in stores at the required time.

The team purchase products through a global network of trusted ISO9001 accredited suppliers. Full traceability by sourcing through EN9210 certified suppliers can be provided upon request.

QPE recognise the complex and differing needs of its customer base and are able to rapidly source all parts required for prototype build through to setting strategic stocks, end of life or obsolete parts in place across its supply chain to assure production and remanufacturing volumes and are secure.

If the customer has parts already available for a build and test only or outsourcing an existing production activity, QPE can absorb these into its schedules.

ENGINEERING

It has always been QPE's strategy to offer our customers a full manufacturing and test service.

By working closely with the customers' technologists on new and existing product developments our experienced engineering team advise contribute throughout on Design For Manufacture and Test along with internal Inspection and Test Strategies. This contribution sets the foundations for the product to be built at highest quality and lowest cost.

Engineering are also continually reviewing our quality systems and documentation needs to provide evidence of compliance.

This relationship remains throughout the life of the product benefitting our ability to incorporate engineering changes in the most expedient manner.

PRODUCTION

QPE have invested heavily in capital equipment that meet its customers needs for adaptability, high quality and excellent cost efficiency.

An image of a MyData machine

The majority of QPE's business starts its production cycle in the Surface Mount Area. Advanced MyDatas are used that produce up to 40000CPH, multiple PCB assemblies can be produced on a single platform with a minimum component size of 01005 (0.4x0.2mm). Offline programing software allows uninterrupted machine throughput meaning SMT programming is swift and efficient.

In addition to our Surface Mount Manufacturing capability QPE have a combined 250 years of experience of manual insertion, wiring, potting and build into the chassis or frames to provide complete mechanical and electronic assemblies ready for environmental conditioning and testing. All PTH operators are trained in-house to IPC-A-610, while our wiring department staff are trained to IPC-A-620.

To complete the boards inside the recently upgraded 25000sqft facility we have all the cleaning & coating needed to ensure the core PCBs are manufactured to the standards required for often life-critical applications.

TEST

QPE understand that testing is a vital stage of any product's manufacturing process cycle and is used to validate the functionality of the product, the manufacturing processes and the quality of the components. It is an integral part of our commitment to deliver a fully functioning and reliable product.

A photo of the QPE test area

QPE's complimentary tools used to achieve this are:

  • Flying probe testing (Takaya)
  • Working to customer test specifications
  • AOI systems
  • 2D X-Ray
  • Working with customer supplied test equipment
  • A suite of FPGA/PIC/Flash programmers
  • Various test instruments - PSUs, DMM, Scopes etc.
  • Boundary Scan / J-Tag testing
  • Environmental chamber (+180C to -40C)

The test department also contains over 50 years of testing experience as well as 20 years of test development experience on a wide range of methodologies and platforms.

Underpinning our test strategy is our QMS quality system where all results can be recorded and logged for traceability. All our test equipment is maintained and calibrated in accordance with recognised industry certifications.

POST SALES SUPPORT

Customers have a need to support their product in the field and QPE provides a repair service that not only covers products manufactured by the company, but products from any source.

A picture of a BGA being reworked

Our repair work capability includes:

  • Diagnostics and fault reporting
  • BGA rework and re-balling
  • X-Ray BGA and inner layer fault diagnosis
  • Track cuts and replacement
  • Wire adds and modifications

QPE offer comprehensive BGA rework facilities using industry leading PDR IR rework systems. Using this rework system enables us to replace defective parts in the unlikely event of a device failure whilst retaining the value of the components already soldered to the board. The task of de-soldering, placement and re-soldering all types of SMD components can easily be carried out using our rework facilities.

We can handle the demands for long term warranty support. Using our expertise gained in the repair and refurbishment of our customers' products, we can extend that offering to become a true partner, supporting the warranty requirements offered to their customers.

CUSTOMER RELATIONS

Senior management at QPE are responsible for maintaining and developing the customer relationships and provide oversight on tactical performance and strategic direction.

Quotations are coordinated and consolidated from engineering, production and materials and then approved prior to submission. Normally we aim to do this within 3 days.

Regular face to face reviews are typically undertaken with our customers to jointly support the partnerships ambitions and achievements. More customers are now looking to integrate our personnel into their own business to ensure a seamless partnership. Upon agreement QPE are able to provide a dedicated team leader who can co-locate with the customer and or provide facilities for customers staff on QPE premises.